Privacy
Privacy Policy
This policy explains the information GRRBO collects to operate property listings, renter inquiries, owner accounts, and support.
Last updated August 30, 2026
Information from owners
We collect owner account details, contact information, property details, listing content, photos, pricing text, rules, availability details, and support messages.
Information from renters
We collect renter inquiry details including name, email, phone, requested dates, guest count, message, and related property information.
Inquiry data
Inquiry data is used to deliver messages to property owners, send confirmation emails, prevent abuse, and support users.
Email and payment data
Resend processes email delivery data needed for account verification, password recovery, listing updates, and renter inquiries. Stripe processes payment-card, bank-account, identity-verification, billing-address, tax, refund, dispute, and payout data. GRRBO does not receive full card or bank credentials; we store Stripe customer, account, and transaction identifiers, payment status, amounts, property and reservation references, and audit records needed to operate billing and payment support.
Cookies and sessions
We use account sessions and basic security tools to keep users signed in, protect forms, and reduce abuse.
How data is used
Data is used to operate listings, route inquiries, provide support, review listings, improve the site, and protect GRRBO and its users.
How data is shared
Renter inquiry and reservation details are shared with the relevant property owner. Supabase, Resend, Cloudflare, and Stripe process data needed to operate and protect GRRBO. Connected owners receive payment and customer details made available by Stripe for their direct charges.
Data retention
We retain account, listing, inquiry, email, and audit records as needed for operations, security, support, and legal obligations.
User choices
Users may contact GRRBO to request access to, correction of, or deletion help for account, listing, or inquiry information. Some records may need to be retained for security, fraud prevention, operational, or legal reasons.
Contact
Privacy questions can be sent to support@grrbo.com.